Operations Manager (Creator Growth) - TikTok

关于这个机会

About team: The PGC (Professionally Generated Content) team at TikTok is dedicated to driving the growth and evolution of a professional, high-quality content ecosystem. We are dedicated to creating a global platform that fosters knowledge/education ecosystem, learner engagement, and a vibrant educational community. Our goal is to be the primary destination for knowledge seekers worldwide. We categorize our content into various tracks such as Business & Finance, Humanities, and Technology, all focused on delivering high-quality educational content. This role is responsible for driving awareness and onboarding intent among off-platform creators (e.g., YouTube, Instagram, Facebook) toward TikTok, by partnering with Marketing, Product, and Operations to build creator trust, amplify creator voices, and establish a strong advocacy ecosystem. - Identify showcase creators with strong influence and segment them based on content vertical, impact, and cross-platform presence - Partner with local operations teams to execute creator outreach and onboarding while building long-term, trust-based relationships - Develop tailored growth and content strategies for priority creators to scale their presence and impact on TikTok - Identify common creator pain points across product, monetization, and distribution, and collaborate with cross-functional teams to drive resolution and experience improvements - Design and execute creator advocacy programs to amplify creators’ external influence for TikTok - Work closely with Marketing and Product teams to align external messaging and translate creator needs into product improvements

任职要求

Minimum Qualification(s): - Bachelor’s degree or above, with 3+ years of experience in creator ecosystem, content platforms, or related fields - Strong understanding of YouTube, Instagram, Facebook ecosystems - Strong data sensitivity with the ability to use SQL for analysis and problem-solving - Proven ability to drive cross-functional collaboration and execution - Strategic thinking with a deep understanding of creator growth dynamics Preferred Qualification(s): - High level of self-motivation and ability to work in a fast-paced environment

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